How do I manage the form used by the Zendesk Discord App Bot?


You can use a form you have already created or you can create a new Ticket form in Zendesk Support.

Admin > Manage > Ticket Forms

ticket-forms_nav.png
Use the /set edit command on Discord to display the options available for modification.

set-edit.png
Select the ticketForm option (3) on the Discord response and enter the value assigned to the form you created.

ticketForm.png


Still need help?

Contact Us

Was this article helpful?