How to install the Create Support Ticket App

From the Zendesk App marketplace, click Install.

During the install process, you will need the following:

  • The subdomain of your Support site. 
  • The email address of an Administrator of your Support site.
  • A Support API token.

How do I get the subdomain of my Support site?

The subdomain of your Support site is included in the URL that is displayed when your Support agents are logged into Zendesk Support.

The URL should be in this format, where "xxxxx" is the subdomain of your Support site.

For example, the URL of the 729 Solutions Support site is The subdomain is 729solutions.


How do I get an API token?

This article provides the most up to date information on how to get an API token.

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